Shipping policy
Shipping Policy
At Hamble Patch, we aim to get your order to you as quickly and efficiently as possible.
Processing Time
All orders are processed within 2–4 business days.
Orders are not processed, packed, or shipped on weekends or public holidays.
Shipping Method
All orders are shipped via Australia Post.
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Delivery Timeframes
Delivery times may vary depending on your location and Australia Post delivery schedules.
Estimated delivery timeframes:
- Standard Shipping: 2–8 business days
- Remote areas may take longer
Please note that delivery delays may occur during peak periods or due to circumstances outside of our control.
Shipping Delays
Hamble Patch is not responsible for delays caused by Australia Post, incorrect shipping information, or unforeseen circumstances once your order has been dispatched.
Incorrect Address
Please ensure your shipping details are correct at checkout.
If an incorrect address is provided, we are not responsible for lost or delayed orders. If your order is returned to us, additional shipping charges may apply for re-delivery.
Lost or Damaged Parcels
If your order arrives damaged or does not arrive, please contact us at:
We will work with Australia Post to investigate the issue and assist where possible.